United States Arbitration and Mediation knows that disputes are inevitable, and some of them can be settled by the parties without outside intervention. Other disputes may require a jury trial as the only viable option. Most disputes, however, can be resolved through the effective use of one or more of the Alternative Dispute Resolution (ADR) services provided by USA&M.

USA&M provides consulting services to insurance companies, law firms, businesses and government agencies who are looking for cost-effective ways to manage claims and litigation. The services provided range from scheduling a single mediation, arbitration or fact-finding hearing to designing and implementing a multi-step, nationwide grievance process. Through consultation with USA&M, many businesses have developed dispute avoidance techniques such as mediation clauses, arbitration clauses or in-house training courses in conflict management.

Other services have ranged from designing Settlement Day mediation programs for large numbers of similar claims to orchestrating mini-trials and arbitrations for complex commercial disputes. Whatever the approach, USA&M maintains a staff of consulting ADR providers who can recommend the right approach for each particular situation.