The first United States Arbitration & Mediation (USA&M) office was established in Seattle, Washington in 1981 by attorney Michael Gillie. That first office, known as Washington Arbitration & Mediation Service (and now USA&M of Washington), became the model upon which all subsequent USA&M offices were based.

In 1984, USA&M was formally incorporated and became a franchise operation licensed throughout the U.S. with offices located from Seattle, Washington and Portland, Oregon to Philadelphia, Pennsylvania to Chicago, Illinois to Miami, Florida - and many states in between.

In the early 1990s, the USA&M corporate structure was changed to an association model in order to maintain the consistency of professional standards while recognizing the regional differences in operational requirements.

All USA&M offices are overseen by attorneys and staffed by professional administrators who specialize in the management of alternative dispute resolution claim files. USA&M panel members are predominantly attorneys with subject matter expertise covering a wide range of legal fields.

For more information about the range of ADR services available through USA&M, please refer to the services page of this website. For information about USA&M offices, refer to the offices section of this website.